Careers

careers

We plan, move and manage the international distribution of the goods that power global trade.

We have a committed and diverse team, who are passionate about the service they deliver and care deeply for our customers.

When you join MIQ Logistics, you’ll find a dynamic and exciting workplace, that is culturally diverse and performance driven.

MIQ people have a can-do attitude and are always willing to go that extra mile for customers and colleagues.

We provide full training and career development opportunities.

MIQ Logistics is an equal employment opportunity employer and does not discriminate on race, colour, religion, sex, age, national origin, sexual orientation or disability.

If you would like to learn about career opportunities at MIQ Logistics, or express interest in any of the vacanices show below you can email Amy Holder, Human Resources, by clicking HERE.

Current Vacancies

Operations General Manager / Director

Warehousing & Contract Logistics

The Operations Director is responsible for managing the overall performance and profitability of multiple warehouse and fulfilment facilities.  This role will lead and manage all activities related to the operational success of these sites, ensuring all aspects of the business operate in an efficient and effective manner. Focus on P&L, staff training and development, site SLA’s and KPI’s will be key to the success of this role.

In addition, the Operations Director will establish and maintain an effective relationship with their staff, customer contacts and internal MIQ support groups.

 

Role Location

Based in the South East – with facilities in Birmingham, Hemel Hempstead, Rochester and Purfleet.

 

Duties & Responsibilities

The primary duties of the Operations Director will include the following but not limited to:

  1. Responsible for the overall operational effectiveness of all MIQ warehousing sites in the UK
  2. Provide day to day management of site general managers and contract managers to ensure effective and efficient management of a team of circa 300 staff
  3. Experience and understanding of the Retail and Fashion market place and running a distribution environment is absolutely essential.
  4. People development within your team across the operation, upskilling existing workforce
  5. Oversee all aspects of multiple sites for operations, administration, financial and health & safety
  6. Ensure maximum return on revenue through effective operational planning
  7. Responsibility for financial management and cost control of sites to achieve their financial plans
  8. Key escalation point for key customers, ensuring sites are meeting agreed KPI’s and SLA’s, contractual issues and/or renewal, pricing and scope adjustments
  9. Responsible for increasing the customer presence within MIQ Logistics
  10. Client Management and Communication:Ability to develop, manage, and cultivate relationships with key stakeholders to help support planning and execution of strategic goals
  11. Planning and Problem solving: Demonstrate a strong track record of problem solving and solid analytical skill capability to look at and find solutions for a variety of operational challenges;
  12. Leader in the area of talent development for multiple levels in the warehouse and contract logistics business unit.

Skills & Experience / Minimum Requirements

  1. Degree educated and/or equivalent experience
  2. 10 plus years’ experience in warehousing and contract logistics for a similar type organisation or 3PL (operations, sales, or combination)
  3. Proven track record in leading/managing warehouse and fulfilment operations in a retail environment (Wholesale, Retail, B2C)
  4. P&L responsibility of £10m essential
  5. You will ideally come from a large, complex warehousing background with proven track-record of delivering change / transformation project
  6. Commercially aware with site start up experience, Open book & activity based commercial models
  7. Demonstrated strong leadership, business planning, financial analysis, negotiation and customer satisfaction skills
  8. Demonstrated knowledge of effective organisation and project management skills
  9. Ability to work effectively and independently in a business environment characterised by complexity, ambiguity and rapid change
  10. Excellent interpersonal, communication, change management and presentation skills (written and verbal)
  11. Experienced  people manager
  12. Coaching / Mentoring
  13. Adherence to the Company’s Core Values and ability to execute our Value Promise
  14. Continuous improvement planning
  15. Microsoft office package advanced level
  16. Experience with Red Prairie or similar Warehouse Management Systems (WMS)

 

Preferred Qualifications & Experience

  1. Team Player and can fit into the MIQ business and manage different working cultures
  2. Degree educated in Supply Chain Management, Business or related area with major or emphasis in Logistics and Supply Chain
  3. 7+ years of senior management experience. Ideally will have worked in a similar role within the 3PL environment
  4. 10+ years or more of logistics experience
  5. Ability to travel around the UK

 

NOTE: This description is not intended to establish a total definition of the job, only an outline of the duties involved.

All information is treated in confidence and will not be imparted to a third party without the individual’s approval and the data held on the computer is in accordance with the Data Protection Act.


General Manager Implementation (Interim Midlands)

Warehouse (Start date Oct 2018)

Responsibility

Plan, direct and coordinate the set-up of a new warehousing operations. Responsibilities include, hands on Project management of new warehouse including infrastructure, implementation of JDA WMS and planning human resources to exceed customer expectations to meet both customer  KPI’s and budgets

 

Our business is continuing to grow, our clients are increasingly demanding more for less, the market is changing at a rapid pace and remains fiercely competitive.  We need to respond to these challenges and that’s why we’ve made a commitment to invest further in the appointment of a General Manager to help us set up a new warehouse in the Midlands. 

This is a new position created by continued growth within the business.

Key Skills:  

  • Extensive senior operational experience in the retail logistics sector.
  • Implementation management: Hands on project manage the set-up of a new warehousing in the Midlands  to ensure efficient and effective start up to budget and plan..
  • Performance and developmentRecruitment and training of  a new team staff to to deliver and exceed customer expectations.
  • Client Management and Communication:Ability to develop, manage, and cultivate relationships with key stakeholders to help support planning and execution of strategic goals
  • Planning and Problem solving: Demonstrate a strong track record of problem solving and solid analytical skill capability to look at and find solutions for a variety of operational challenges;

 

Person Specification:

 The role requires an individual who is not only flexible, but has the ability to make things happen  from hands on perspective. The ideal candidate will need excellent communication skills, as the role requires extensive customer contact at board level.

The role will require some UK travel and flexible working hours to support demanding customer deadlines especially during start up and go-live.

 

Skills required:

  • Excellent communication and team-working skills
  • Experienced  people manager
  • Multi-channel retail logistics experience B2B & B2C
  • Commercial awareness and business acumen
  • Open book & activity based commercial models
  • Customer relationship
  • Coaching / Mentoring
  • Strong Leadership
  • Analytical & problem solving
  • Process design & operating procedures
  • Project management & implementation experience
  • Persuasiveness
  • Resilience when facing setbacks
  • Enthusiasm
  • Project management
  • Change management
  • Continuous improvement planning
  • Microsoft office package advanced level
  • Experience with Red Prairie or similar Warehouse Management Systems (WMS)
  • Health & Safety management.
  • Ability to ‘think on your feet’ while working under pressure to tight deadline.
  • Full Clean driving license

NOTE: This description is not intended to establish a total definition of the job, only an outline of the duties involved.

All information is treated in confidence and will not be imparted to a third party without the individual’s approval and the data held on the computer is in accordance with the Data Protection Act.


Projects Manager, Oil & Gas (Midlands Based)

Freight Operations

Job Specification

 We have a management role to lead product development in our new Oil and Gas project vertical. The role will be responsible for handling complex, multimodal shipping requirements of some of the most reputable companies in the Oil & Gas sector, working close with MIQ USA.

The main duties are as follows:

  • Handling freight for all modes of transport, air, ocean – general container, Open Top, (In Gauge/Out of Gauge movements), Flat Racks, and Break Bulk
  • Completing quotations
  • Negotiating rates with carriers
  • Attending meeting with customers/prospects
  • Arranging inspection, packing and repacking if/when required
  • Ensuring shipments dispatch and regular updates for customers
  • General day-to-day operational duties
  • Tender analysis
  • Conduct surveys
  • Planning of Imports and Exports Projects
  • Complete operations on bookings and shipment flows
  • Spend time on site at ports and commercial production locations to monitor loading and unloading

 

Person Specification

The role requires an individual who is not only flexible, but also able to work in partnership with multiple teams/locations across all time zones. The ability to make things happen and drive several projects at once, both from hands on perspective and from a remote location is a must. The ideal candidate will need excellent communication skills, as the role requires extensive customer contact.

 

Experience and skills 

  • Experience of shipping by RO/RO & conventional ships
  • Effective communicator with excellent interpersonal skills
  • Customer focused but with sound business acumen
  • Strong negotiating skills
  • Oil and Gas project management experience
  • Logistic project management experience
  • Excellent planning and organisational
  • Clean car driving license
  • MS Office advanced level

 

NOTE: This description is not intended to establish a total definition of the job, only an outline of the duties involved.

All information is treated in confidence and will not be imparted to a third party without the individual’s approval and the data held on the computer is in accordance with the Data Protection Act.


Project Manager (Midlands Based)

Value Added Warehouse

Job Specification

 The Value Added Warehouse Team are responsible for Business development, Account Management, Project management & Operational implementation of new & existing business. We have a requirement for a Project Manager to join this team to manage the onboarding new customers.

The main duties are as follows:

  • Managing the implementation of new business, into a new warehouse.
  • Designing supply chain solutions unique to individual customers.
  • Process mapping and design for existing and proposed operational activities.
  • Preparation and management of project management documentation and plans using prince 2-project management methodology with customer.
  • Implementation of external customer projects to operational handover. which includes but not limited to:
  • Facility set up
  • Management of suppliers
  • Configuration and implementation of JDA Red Prairie WMS
  • SOP & Operational processes
  • Recruitment & Training of staff
  • Training and development of staff
  • SLA & KPI.
  • Inbound and outbound transport solutions
  • Business change management / Six Sigma

The role will require some travel and flexible working hours to support demanding customer deadlines.

 

Person Specification

The role requires an individual who is not only flexible, but also able to manage and lead others at various locations. The ability to make things happen and drive several projects at once, both from hands on perspective and from a remote location is a must. The ideal candidate will need excellent communication skills, as the role requires extensive customer contact.

 

 Experience and skills 

  • Effective communicator with excellent interpersonal skills.
  • Customer focused but with sound business acumen.
  • Strong negotiating skills.
  • Man management experience.
  • Logistic project management experience.
  • Change management experience
  • Excellent planning and organisational
  • Project management using Prince 2 methodology.
  • Implementation of external customers business
  • Operational experience or Logistics / Business related degree.
  • Clean car driving license
  • MS Office advanced level

 

NOTE: This description is not intended to establish a total definition of the job, only an outline of the duties involved.

All information is treated in confidence and will not be imparted to a third party without the individual’s approval and the data held on the computer is in accordance with the Data Protection Act.


Account Manager

Value Added Warehousing

Key Functions:

The role requires an individual who is not only flexible, but also able to manage others. The ability to make things happen.

  • Account management, manage the day-to-day customer relationships whilst ensuring accounts are commercially positive.
  • Warehouse Management, the day-to-day functions for a smooth operation.
  • Champion a safe working environment, ensure Health & Safety is adhered to across the site.
  • Manage and motivate a team of 40 employees, with up to 15 temporary staff to meetoperational goals and metrics.
  • Achieve and exceed Customer targets and deliver on Key Performance Indicators.
  • Manage and Coordinate with your operational team to drive enhanced performance to exceed customer expectations.
  • Develop team leaders to manage their individual areas to ensure customer expectations are in line with KPI’s
  • Complete value added tasks in a timely and professional manner for a smooth service delivery to customers.
  • Strong administration skills, manage monthly customer invoicing, ensuring all work is captured and invoiced,
  • Work flexibly and manage staff to ensure sufficient cover, work overtime when needed to meet customer requirements

Skills required:

  • Excellent communication skills, as the role requires extensive customer and supplier contact at various levels.
  • Be familiar with Red Prairie or similar Warehouse Management Systems.
  • Take proactive steps to ensure that best practices are introduced and manage Inventory levels to contractual requirements.
  • Commercial awareness and business acumen.
  • Commercial understanding of both open and closed book management.
  • Process reengineering; Working with the customer and operational team to review SOP’s & processes to ensure a continuous improvement culture.
  • Experience in people management including knowledge of basic disciplinary/grievance process
  • Ability to ‘think of their feet’ while working under pressure and to tight deadlines in a busy and demanding environment.
  • Good knowledge of dispatch on multiple retail omni channels: web, wholesale & retail stores.
  • MS Office advanced level
  • A good working knowledge of warehouse health & safety

 

NOTE: This description is not intended to establish a total definition of the job, only an outline of the duties involved.

All information is treated in confidence and will not be imparted to a third party without the individual’s approval and the data held on the computer is in accordance with the Data Protection Act.


UK Dispatch Team Leader

Main DC

Job Specification

The UK Dispatch department is responsible for sending orders out to all our clients Stores, Concessions and Outlets in a timely manner and ensuring standards are kept high whilst still working towards KPI’s

 

The main duties are as follows:

  • Ensure Smooth Running of day to day jobs in warehouse.
  • Making sure orders are picked, checked and loaded on time.
  • Making sure all work is completed to agreed deadlines.
  • Managing Staff – Make sure all MIQ policies are being followed.
  • Ensure H&S policies are followed at all times.
  • Working with the team problem solving and thinking of new ways to improve department.
  • Lead team to ensure daily KPI targets are met.
  • Liaise with Dispatch Coordinator to inform of any issues throughout the day.
  • The role will require some overtime.

 

Experience and skills

  • Ability to work within a team or using own initiative
  • Ability to ‘think on their feet’ while working under pressure and to tight deadlines
  • Ability to learn quickly and be able to understand the bigger picture
  • Excellent communication and team-working skills
  • Excellent planning and organisationalskills.
  • A good working knowledge of warehouse health & safety
  • Previous experience in Warehouse Team Leader role or equivalent

 

NOTE: This job will be based in the warehouse.

**PLEASE NOTE THIS JOB WILL BE ON A 6 MONTH TRIAL BASIS**

PLEASE CAN ALL INTERESTED APPLICANTS PROVIDE AN UP TO DATE CV TO RUHELA (HR) OR ALTERNATIVELY EMAIL EUHR@MIQ.COM. WITHOUT SUBMITTING A CV YOUR APPLICATION WILL NOT BE CONSIDERED.

 

NOTE: This description is not intended to establish a total definition of the job, only an outline of the duties involved.

All information is treated in confidence and will not be imparted to a third party without the individual’s approval and the data held on the computer is in accordance with the Data Protection Act.


Intake Team Leader

Intake department: Warehouse

Job Specification

 The Intake department is responsible for receiving deliveries of stock and consumables into the building. Out-turning all stock and carrying out count checks where necessary and ensuring standards are kept high whilst still working towards KPI’s.

 

The main duties are as follows:

  • Ensure Smooth Running of day to day jobs in warehouse.
  • Making sure all work is completed to agreed deadlines.
  • Managing Staff – Make sure all MIQ policies are being followed.
  • Ensure H&S policies are followed at all times.
  • Working with the team problem solving and thinking of new ways to improve department
  • Lead team to ensure daily KPI targets are met.
  • Liaise with Intake Coordinator to inform of any issues throughout the day.
  • The role will require some overtime.

 

Experience and skills 

  • Ability to work within a team or using own initiative
  • Ability to ‘think on their feet’ while working under pressure and to tight deadlines
  • Ability to learn quickly and be able to understand the bigger picture
  • Excellent communication and team-working skills
  • Excellent planning and organisationalskills.
  • A good working knowledge of warehouse health & safety
  • Previous experience in Warehouse Team Leader role or equivalent

 

NOTE: This job will be based in the warehouse.

 

NOTE: This description is not intended to establish a total definition of the job, only an outline of the duties involved.

All information is treated in confidence and will not be imparted to a third party without the individual’s approval and the data held on the computer is in accordance with the Data Protection Act.


Senior Warehouse Operative

Ecommerce

Responsibility

  • Assisting Management of Retail team
  • To ensure orders are picked in accordance to contractual SLAs
  • Supporting SL in daily and weekly tasks when needed
  • Covering Section Leader when needed

Key Functions:

  • Ensuring orders are picked in accordance to the contractual SLAs
  • Monitoring the team’s performance via KPI/ updating Section Leader
  • Completing productive work to review and amend KPIs accordingly
  • Obtaining knowledge of other departments across the site
  • Supporting other departments during peak and being pro active
  • Ensuring all site and company policies are followed at all times
  • Ensuring all H&S policies are adhered to at all times.
  • Communicate with internal and external customers on any issues that may cause impact to the department.
  • Supporting individuals with development plans and training staff when needed

Experience and skills

  • RF and WMS experience (JDA)
  • Strong communication skills (clear and concise)
  • Proactive and thinking
  • Effective communicator with excellent interpersonal skills.
  • Experience in a customer focused environment
  • Excellent planning and organisational skills.
  • Ability to work within a team or using own initiative.
  • Ability to solve problems and challenges within the department and overall support to the site as part of team work.
  • Holding performance and absence related reviews

 

NOTE: This description is not intended to establish a total definition of the job, only an outline of the duties involved.

All information is treated in confidence and will not be imparted to a third party without the individual’s approval and the data held on the computer is in accordance with the Data Protection Act. Please contact Gurjit Sandhu with cover letter and your CV.