Careers

careers

We plan, move and manage the international distribution of the goods that power global trade.

We have a committed and diverse team, who are passionate about the service they deliver and care deeply for our customers.

When you join MIQ Logistics, you’ll find a dynamic and exciting workplace, that is culturally diverse and performance driven.

MIQ people have a can-do attitude and are always willing to go that extra mile for customers and colleagues.

We provide full training and career development opportunities.

MIQ Logistics is an equal employment opportunity employer and does not discriminate on race, colour, religion, sex, age, national origin, sexual orientation or disability.

If you would like to learn about career opportunities at MIQ Logistics, or express interest in any of the vacancies shown you can email Amy Holder, Human Resources, by clicking HERE.

Current Vacancies

4PL Contract Manager Tom Dixon

Value Added Warehouse, Birmingham

The Noatum contract logistics team is responsible for the management and development of their retail business. We have a requirement for an 4PL Contract Manager to join this team.

Our partners 4PL’s warehouse is in Birmingham and our 3PL warehousing management team are based in Hemel Hempstead. Would ideally suit someone living in the Milton Keynes area who can commute to both locations.

The main duties are as follows:
• 4PL Operational Co-ordination of Tom Dixon operation within our partners warehouse in Birmingham.
• Support potential 4PL pipeline opportunies with our partners warehouses.
• Coordinate and engage with the operational team to drive enhanced performance to exceed customer expectations.
• Manage Customer communication between Customer and supplier, Phone, email and order schedules and deliveries.
• Manage operational goals and metrics, responsibility for ensuring Paul Ponsonby team meet agreed kpi’s.
• Prepare and Manage monthly Operational meetings and Quarterly Business reviews.
• Coordinate with Paul Ponsonby Management team to ensure adherence to agreed Access Delta warehouse management system, SOP’s and processes within the warehouse.
• Working with operational team to review SOP’s & processes to ensure an efficient process and foster a continuous improvement culture.
• Take proactive steps to ensure that best practices are introduced and manage Inventory levels to contractual requirements.
• Manage monthly P&L including monthly Invoicing.
Person Specification:

The role requires an individual who is not only flexible, but also able to coordinate others. The ability to make things happen.

The ideal candidate will need excellent communication skills, as the role requires extensive customer and supplier contact at various levels.

 

Experience and Skills:

• Effective communicator with excellent interpersonal skills.
• Customer focused with proactive approach to customer service.
• Account Management experience
• Strong administration skills.
• Logistic operational management experience.
• Commercial P&L responsibility.
• Project change management experience.
• Process reengineering.
• Excellent planning and organisational skills.
• Good knowledge of dispatch on web, retail and wholesale channels
• understand/deliver on Key Performance Indicators (KPI’s)
• Warehouse management system experience. Access Delta preferred, but not essential
• Clean car driving license
• MS Office advanced level

 

NOTE: This description is not intended to establish a total definition of the job, only an outline of the duties involved.

All information is treated in confidence and will not be imparted to a third party without the individual’s approval and the data held on the computer is in accordance with the Data Protection Act.


Contract Manager - FCUK

Contract Logistics, Purfleet

The site and team are well established and operationally sound. We require someone to develop the customer relationship, who has a proven strength in the operational administration that sits behind a large warehouse operation.

Job Purpose
Manage staff members to make sure operations align with the vision of the company and our customer SLA. Manage the customer service aspect of the site and step in to resolve issues promptly to prevent/limit service failure. Promote the goals of the organisation daily with each employee, while optimising and improving the bottom line.

Job Duties
• Manage the day-to-day activities of a single user warehouse site.
• Key contact for the customer, providing timely, accurate feedback and responding efficiently to the customers’ requirements.
• Ensure smooth running of the facility operations including administration, financial management, performance management and Health, Safety & Welfare.
• Provide strong leadership support to the warehouse team and manage staff through performance and training.
• Ensure labour turnover, customer service levels and profitability are measured through continuous improvement culture, the MIQ Way
• Manage and lead Health and Safety, AEO and other compliance
• Maintain effective communications at all levels including senior management to provide a ‘window’ into the areas of responsibility/customer.

Key Skills:
• Extensive site operational experience in the retail fashion logistics sector, with an administrative bias.
• Team management: Manage the day-to-day warehousing operation to ensure efficient and effective utilisation of an operational team of up to 200 staff.
• Performance and development of staff to align and motivate the team to deliver and exceed customer expectations.
• Client Management and Communication: Ability to develop, manage, and cultivate relationships with the customer to help support planning and execution of strategic goals
• Planning and Problem solving: Demonstrate a strong track record of problem solving and solid analytical skill capability, to look at and find solutions for a variety of operational challenges;

Person Specification:

The ideal candidate will need excellent communication skills, as the role requires extensive customer contact at board level. The role requires an individual who is flexible and able to manage and lead others. The customers operation is driven by the administration processes, and this has been highlighted as a key focus area, so the ability to understand and improve administration processes is vital.

The role is site based and will require flexible working hours to support demanding customer deadlines.

Skills required:
• Excellent communication and team-working skills
• Experienced people manager
• Retail fashion logistics experience
• Commercial awareness and business acumen
• Open book & activity based commercial models
• Customer relationship
• Coaching / Mentoring
• Strong Leadership
• Analytical & problem solving
• Process design & operating procedures
• Persuasiveness
• Resilience when facing setbacks
• Enthusiasm
• Microsoft office package advanced level
• Health & Safety management.
• Ability to ‘think on your feet’ while working under pressure to tight deadline.
• Full Clean driving license

NOTE: This description is not intended to establish a total definition of the job, only an outline of the duties involved.

All information is treated in confidence and will not be imparted to a third party without the individual’s approval and the data held on the computer is in accordance with the Data Protection Act.


Export Coordinator

Import/Export

Our dedicated team are currently looking for an experienced Import/Export Coordinator to join them.

The main duties are as follows:
• Monitor shipments and provide customer audit trails with detailed milestones
• Complete functions as instructed by customers and management
• Reply to all customer requests immediately and in accordance with our Minimum Service Standards and the MIQ Way
• Arrange collections from customers and monitor to arrival port/customer door (depending on terms)
• Cover aspects of filing/locating files per department needs
• Provide world class customer service and follow our service standards and communications guidelines to maximize customer satisfaction. You’ll be given full training on in-house computer system including communication internal and external
• Obtaining post shipment information from airline and shipping lines via telephone and computer system
• Customs post entry procedures
• Splitting of transport documents for final delivery to airline and shipping lines.
• Account Handling
• Complete customs entries

Experience and Skills
• Knowledge and Experience in both Imports and Exports
• Ability to work within a team or using own initiative
• Ability to ‘think on their feet’ while working under pressure
• Ability to learn quickly and be able to understand the bigger picture
• Excellent communication and attention to detail
• Excellent and confident telephone manner
• Excellent planning and organisational skills
• Ability to be flexible

NOTE: This description is not intended to establish a total definition of the job, only an outline of the duties involved.
All information is treated in confidence and will not be imparted to a third party without the individual’s approval and the data held on the computer is in accordance with the Data Protection Act.


Warehouse Operative Trainee

Value Added Warehouse

You will be working for a Top 100 global forwarder, with 150 offices in 80 countries, providing access to 5,000 logistics professionals worldwide. We leverage enthusiasm, experience and resources to reduce costs, improve product availability and increase responsiveness throughout our client’s global supply chains.
To work safely & effectively within a warehouse operation consistently achieving the required levels of performance whilst ensuring quality of work always. You will work closely within a team to ensure the warehouse runs well.

Duties:
1. Based in an operating Warehouse
2. Very hands on role
3. Learn elements of customs warehousing that are warehouse focused
4. Potential forklift training in time
5. CAA training in time in how to X-Ray Cargo

Desirable Skills:
1. Good attention to detail and high level of accuracy
2. Effective communicator with excellent interpersonal skills
3. Customer focused
4. Good time management
5. Ability to multi-task and work to tight deadlines
6. Hardworking
7. Seeking a challenge
8. Approachable
9. Willing to learn

NOTE: This description is not intended to establish a total definition of the job, only an outline of the duties involved.
All information is treated in confidence and will not be imparted to a third party without the individual’s approval and the data held on the computer is in accordance with the Data Protection Act.