Careers

careers

We plan, move and manage the international distribution of the goods that power global trade.

We have a committed and diverse team, who are passionate about the service they deliver and care deeply for our customers.

When you join MIQ Logistics, you’ll find a dynamic and exciting workplace, that is culturally diverse and performance driven.

MIQ people have a can-do attitude and are always willing to go that extra mile for customers and colleagues.

We provide full training and career development opportunities.

MIQ Logistics is an equal employment opportunity employer and does not discriminate on race, colour, religion, sex, age, national origin, sexual orientation or disability.

If you would like to learn about career opportunities at MIQ Logistics, or express interest in any of the vacancies shown you can email Amy Holder, Human Resources, by clicking HERE.

Current Vacancies

Customs Compliance Administrator

Rochester

Reporting directly to the Compliance manager the successful individual will conduct in-house audits for import/export customs declaration.  Assist with international trade compliance and Customs regimes including: Customs warehousing, CFSP, ETSF and AEO.

Job Specifications:

  • Conduct Customs clearance checks and keep a full audit for AEO purposes
  • Maintain customers compliance details
  • Participate in compliance projects
  • Research Customs rules and regulations to support team and customer enquires
  • Assist with keeping Customs approvals up to date, liaising with Customs directly
  • Assist with CFSP requirements

 Person specification:

  • 5 years’ plus, experience within international trade or customs warehousing
  • Knowledge of customs regimes, customs warehousing, CFSP, AEO, ETSF
  • Knowledge of Customs legislation, international trade compliance
  • Classifying goods
  • Valuation and duty reliefs, preferences
  • Able to conduct Customs clearance checks
  • Experience of using Grosvenor International Systems and Ricardo Duty management is an advantage
  • A positive attitude with an approachable professional nature
  • Excellent time and task management with the ability to work under pressure

Ability to work with Microsoft Office applications, in particular Excel.

NOTE: This description is not intended to establish a total definition of the job, only an outline of the duties involved.

All information is treated in confidence and will not be imparted to a third party without the individual’s approval and the data held on the computer is in accordance with the Data Protection Act.


General Manager

Warehousing – Multi Sites

Following a period of rapid growth in our Value-Added Warehousing division, we are in the market for an additional General Manager. This is a new position created by continued growth within the VAW business division.

Job Purpose
Direct and oversee staff members to make sure operations align with the vision of the company and our customer SLA. Manage the customer service aspect of the organisation and step in to resolve issues promptly to prevent/limit service failure. Promote the goals of the organisation daily with each employee, while optimising and improving the bottom line.

Job Duties
Manage the day-to-day activities of a single user warehouse site, with additional responsibilities for current and future multi-user warehouses for specific customer(s).

Ensure smooth running of the facility(s) operations including financial management, performance management and Health, Safety & Welfare.

Provide strong leadership support to the warehouse team and manage staff through performance and training.

Ensure labour turnover, customer service levels and profitability are measured through continuous improvement culture, the MIQ Way.

Manage and lead Health and Safety, AEO and other compliance.

Maintain effective communications at all levels including senior management to provide a ‘window’ into the areas of responsibility/customers

Key Skills:
Extensive senior and multi-site operational experience in the retail logistics sector
Team management: Manage the day-to-day warehousing operations across multiple locations to ensure efficient and effective utilization of an operational team of 200 plus staff
Performance and development of staff to align and motivate large teams to deliver and exceed customer expectations
Client Management and Communication: Ability to develop, manage, and cultivate relationships with key stakeholders to help support planning and execution of strategic goals
Planning and Problem solving: Demonstrate a strong track record of problem solving and solid analytical skill capability to look at and find solutions for a variety of operational challenges

Person Specification:

The role requires an individual who is not only flexible, but also able to manage and lead others at various locations. The ability to make things happen and drive several operations at once, both from hands on perspective and from a remote location is a must.

The ideal candidate will need excellent communication skills, as the role requires extensive customer contact at board level.

The role will require some UK travel and flexible working hours to support demanding customer deadlines.

Skills required:
• Excellent communication and team-working skills
• Experienced people manager
• Multi-channel retail logistics experience B2B & B2C
• Commercial awareness and business acumen
• Open book & activity based commercial models
• Customer relationship
• Coaching / Mentoring
• Strong Leadership
• Analytical & problem solving
• Process design & operating procedures
• Persuasiveness
• Resilience when facing setbacks
• Enthusiasm
• Project management
• Change management
• Continuous improvement planning
• Microsoft office package advanced level
• Experience with Red Prairie or similar Warehouse Management Systems (WMS)
• Health & Safety management.
• Ability to ‘think on your feet’ while working under pressure to tight deadline.
• Full Clean driving license

NOTE: This description is not intended to establish a total definition of the job, only an outline of the duties involved.
All information is treated in confidence and will not be imparted to a third party without the individual’s approval and the data held on the computer is in accordance with the Data Protection Act.


Warehouse Manager

Value Added Warehousing

This is a fantastic opportunity for an ambitious, hard-working Warehouse Manager who has extensive experience in managing value added warehouses.

The site operates multiple customers with different entities whilst embracing our Core Values.

Duties:
• Manage the day-to-day functions for a smooth operation covering multiple customers and omni-channels
• Champion a safe working environment, ensures Health & Safety is adhered to across the site
• Achieve and exceed Customer targets and deliver on Key Performance Indicators while observing budgetary constraints
• Manage and Coordinate with your operational team to drive enhanced performance to exceed customer expectations
• Develop team leaders to manage their individual areas to ensure customer expectations are in line with KPI’s
• Complete value-added tasks in a timely and professional manner for a smooth service delivery to customers
• Strong administration skills, ensuring all work is captured and invoiced including creating/managing/reviewing site documentation (SOPs, KPIs and H&S)
• Work flexibly and manage staff to ensure enough cover, arrange extended and extra shifts when required to meet customer requirements
• Maintains warehouse staff results by recruiting, coaching, mentoring and disciplining fewer than 50 FTEs plus temporary staff
• Responsible for all servicing of site equipment, site permits to work and contractor packs
• Prepares and presents plans for operational peaks and operational projects. Ensuring to look forward 6months

Skills & Experience required:
• Excellent communication skills, as the role requires extensive customer and supplier contact at various levels
• Excellent planning and organisational skills
• Problem solving skills with a ‘can do’ mindset
• Familiarity with JDA or similar Warehouse Management Systems
• Process reengineering; Working with the customer and operational team to review SOP’s & processes to ensure a continuous improvement culture
• Experience in a ‘Value Added’ environment, preferably in Fashion
• Experience in people management including knowledge of disciplinary/grievance/mentoring processes
• Able to ‘think on their feet’ while working under pressure and to tight deadlines in a busy and demanding environment
• Good knowledge of dispatch on multiple retail omni-channels: web, wholesale & retail stores
• MS Office intermediate level
• IOSH qualified / good knowledge of current H&S regulations

Benefits Package:
• Performance Related Bonus
• 28 days holiday, increasing with service
• Life Assurance
• Pension Salary Sacrifice option