Careers

careers

We plan, move and manage the international distribution of the goods that power global trade.

We have a committed and diverse team, who are passionate about the service they deliver and care deeply for our customers.

When you join MIQ Logistics, you’ll find a dynamic and exciting workplace, that is culturally diverse and performance driven.

MIQ people have a can-do attitude and are always willing to go that extra mile for customers and colleagues.

We provide full training and career development opportunities.

MIQ Logistics is an equal employment opportunity employer and does not discriminate on race, colour, religion, sex, age, national origin, sexual orientation or disability.

If you would like to learn about career opportunities at MIQ Logistics, or express interest in any of the vacancies shown you can email Amy Holder, Human Resources, by clicking HERE.

Current Vacancies

Operations Coordinator

Birmingham

An exciting opportunity has opened working for a highly recognised Logistics global forwarder company based in our Birmingham office.

• Monitor shipments and provide customer audit trails with detailed milestones
• Complete functions as instructed by customers and management
• Reply to all customer requests immediately and in accordance with our Minimum Service Standards and the MIQ Way
• Arrange collections from suppliers and monitor to arrival port/customer door (depending on terms)
• Cover aspects of filing/locating files per department needs
• Provide world class customer service and follow our service standards and communications guidelines to maximize customer satisfaction. You’ll be given full training on the in-house computer system including communication internal and external
• Account Handling
• Complete customs entries
• Flexibility at times may be required to do extra during holidays
• Understand Minimum Service Standards
• Answer phone with confidence

NOTE: This description is not intended to establish a total definition of the job, only an outline of the duties involved.

All information is treated in confidence and will not be imparted to a third party without the individual’s approval and the data held on the computer is in accordance with the Data Protection Act.


Level 2 Business Admin Apprenticeship

Customs

Job Specification

Your role will include:

• Provide general support to the CFSP/Compliance team and gaining experience with many duties
• Undertake basic spreadsheet work to support CFSP/Compliance team
• Answering the phone
• Ensure the photocopiers are maintained within the office
• Support with scanning various documents to ensure information is available when required
• Always assume ownership for maintaining a “tidy office” ensuring a professional image
Desired skills

• Basic knowledge of Excel
• Strong numeracy skills
• Good attention to detail and high level of accuracy Personal qualities
• Team player
• Willing to learn
• Hardworking

NOTE: This description is not intended to establish a total definition of the job, only an outline of the duties involved.

All information is treated in confidence and will not be imparted to a third party without the individual’s approval and the data held on the computer is in accordance with the Data Protection Act.


Level 2 Business Admin Apprenticeship

UK Dispatch

Job Specification

Your role will include:

• Use clients internal system (training will be given)
• Confirming and Dispatching picks on internal system
• Booking dispatches onto TNT
• Updating spreadsheets
• Assume ownership for maintaining a “tidy office” ensuring a professional image at all times
• Answering the phone
• Providing general support to the UK Dispatch team and at times helping other departments
• This role will involve undertaking training and at times working in the warehouse

Desired skills:
• Basic knowledge of Excel
• Strong numeracy skills
• Good attention to detail and high level of accuracy
• Good communication skills

Personal qualities:
• Team player
• Willing to learn
• Hardworking
• Reliable

 

NOTE: This description is not intended to establish a total definition of the job, only an outline of the duties involved.

All information is treated in confidence and will not be imparted to a third party without the individual’s approval and the data held on the computer is in accordance with the Data Protection Act.


Import Operations Trainee

Egham

Job Specification

Key Functions:
• Complete functions as instructed by clients and management
• Reply to all customer requests immediately
• Cover aspects of filing/locating files per department needs
• Full training on in-house computer system including communication internal and external (e-mail and fax)
• Booking import arrivals via in-house computer
• Customs entry via ASM and the in-house computer system
• Order chasing UK and overseas via telephone and fax/e-mail
• Ensure procedures are followed as per Reporting Structure

Skills:
• Must have experience in a similar position
• Must have experience in the understanding of Inco Terms and how it works from a basic level
• Must have experience in Customs entries
• Knowledge of freight required and processed import freight movements, ideally both air and sea is advantageous, but one or the other would suffice and training will be given

NOTE: This description is not intended to establish a total definition of the job, only an outline of the duties involved.

All information is treated in confidence and will not be imparted to a third party without the individual’s approval and the data held on the computer is in accordance with the Data Protection Act.


Operations Trainee

Egham

You will be working within our Customer Service and Administration departments and will play an integral part in helping to support the business as a whole; by ensuring internal and external customer expectations are met.

Key Functions:
• Office based
• Leaning job from start to finish, to be trained in Air/Sea and road
• Learning customs
• Ensure customer service workload is prioritised and order changes are communicated to the warehouse promptly
• Full training on in-house computer system including communication internal and external
• Ensure quality and quantity of work is at a high level at all times
• Liaise with the customer on system related issues
• Always maintain a high standard of housekeeping
• Perform checks on quarantined orders to determine whether authorised to pick & ship
• Will possibly move in different areas of imports to understand the whole process

Desirable Skills:
• Good attention to detail and high level of accuracy
• Effective communicator with excellent interpersonal skills
• Customer focused
• Good time management
• Ability to multi-task and work to tight deadlines
• High level of PC literacy
• Team player
• Approachable
• Willing to learn
• Hardworking
• Reliable

 

NOTE: This description is not intended to establish a total definition of the job, only an outline of the duties involved.

All information is treated in confidence and will not be imparted to a third party without the individual’s approval and the data held on the computer is in accordance with the Data Protection Act.


Export Operations Clerk

Manchester

Our dedicated team at Manchester are currently looking for an experienced Import/Export Coordinator to join them.

Job Specifications:
• Monitor shipments and provide customer audit trails with detailed milestones

• Complete functions as instructed by customers and management

• Reply to all customer requests immediately and in accordance with our Minimum Service Standards and the MIQ Way

• Arrange collections from customers and monitor to arrival port/customer door (depending on terms)

• Cover aspects of filing/locating files per department needs

• Provide world class customer service and follow our service standards and communications guidelines to maximize customer satisfaction. You’ll be given full training on in-house computer system including communication internal and external

• Obtaining post shipment information from airline and shipping lines via telephone and computer system

• Customs post entry procedures

• Splitting of transport documents for final delivery to airline and shipping lines.

• Account Handling

• Complete customs entries

 Experience and Skills:

 • Knowledge and Experience in both Imports and Exports

• Ability to work within a team or using own initiative

• Ability to ‘think on their feet’ while working under pressure

• Ability to learn quickly and be able to understand the bigger picture

• Excellent communication and attention to detail

• Excellent and confident telephone manner

• Excellent planning and organisational skills

• Ability to be flexible

 

NOTE: This description is not intended to establish a total definition of the job, only an outline of the duties involved.

All information is treated in confidence and will not be imparted to a third party without the individual’s approval and the data held on the computer is in accordance with the Data Protection Act.


Operations Coordinator

Birmingham

This is a fantastic opportunity for an ambitious, hard-working Operations Coordinator who has extensive experience Coordinating an Operation/s.

Job Specifications:
• Monitor shipments and provide customer audit trails with detailed milestones

• Complete functions as instructed by customers and management

• Reply to all customer requests immediately and in accordance with our Minimum Service Standards and the MIQ Way

• Arrange collections from customers and monitor to arrival port/customer door (depending on terms)

• Cover aspects of filing/locating files per department needs

• Provide world class customer service and follow our service standards and communications guidelines to maximize customer satisfaction. You’ll be given full training on in-house computer system including communication internal and external

• Account Handling

• Complete customs entries

• Flexibility at times may be required to do extra during holidays

• Understand Minimum Service Standards

• Answer phone with confidence

 

NOTE: This description is not intended to establish a total definition of the job, only an outline of the duties involved.

All information is treated in confidence and will not be imparted to a third party without the individual’s approval and the data held on the computer is in accordance with the Data Protection Act.


Customs Compliance Administrator

Rochester

Reporting directly to the Compliance manager the successful individual will conduct in-house audits for import/export customs declaration.  Assist with international trade compliance and Customs regimes including: Customs warehousing, CFSP, ETSF and AEO.

Job Specifications:

  • Conduct Customs clearance checks and keep a full audit for AEO purposes
  • Maintain customers compliance details
  • Participate in compliance projects
  • Research Customs rules and regulations to support team and customer enquires
  • Assist with keeping Customs approvals up to date, liaising with Customs directly
  • Assist with CFSP requirements

 Person specification:

  • 5 years’ plus, experience within international trade or customs warehousing
  • Knowledge of customs regimes, customs warehousing, CFSP, AEO, ETSF
  • Knowledge of Customs legislation, international trade compliance
  • Classifying goods
  • Valuation and duty reliefs, preferences
  • Able to conduct Customs clearance checks
  • Experience of using Grosvenor International Systems and Ricardo Duty management is an advantage
  • A positive attitude with an approachable professional nature
  • Excellent time and task management with the ability to work under pressure

Ability to work with Microsoft Office applications, in particular Excel.

NOTE: This description is not intended to establish a total definition of the job, only an outline of the duties involved.

All information is treated in confidence and will not be imparted to a third party without the individual’s approval and the data held on the computer is in accordance with the Data Protection Act.