Careers

careers

We plan, move and manage the international distribution of the goods that power global trade.

We have a committed and diverse team, who are passionate about the service they deliver and care deeply for our customers.

When you join MIQ Logistics, you’ll find a dynamic and exciting workplace, that is culturally diverse and performance driven.

MIQ people have a can-do attitude and are always willing to go that extra mile for customers and colleagues.

We provide full training and career development opportunities.

MIQ Logistics is an equal employment opportunity employer and does not discriminate on race, colour, religion, sex, age, national origin, sexual orientation or disability.

If you would like to learn about career opportunities at MIQ Logistics, or express interest in any of the vacancies shown you can email Amy Holder, Human Resources, by clicking HERE.

Current Vacancies

Credit Control Manager

Finance

An exciting opportunity has opened working for a highly recognised Logistics global forwarder company based in Hemel Hempstead.

Principal Accountabilities (Management):
1. Maintain a department organizational structure sufficient to meet all goals and objectives
2. Properly motivate the collections staff
3. Measure department performance with appropriate metrics
4. Provide for ongoing training of the collections staff
5. Manage relations with MIQ; ISC/IT/Branch Managers/Directors

Credit Operations:
1. Maintain the corporate credit policy
2. Recommend changes in the credit policy to senior management
3. Create a credit scoring model
4. Manage customer credit files
5. Monitor the credit granting and updating process
6. Accept or reject the staff’s credit recommendations
7. Personally investigate the largest customer credit applications
8. Personally visit the largest customers to establish relations
9. Monitor periodic credit reviews
10. Monitor deductions being taken by customers
11. Manage the corporate financing program

Desired Qualifications: 5+ years of credit experience. Have a thorough knowledge of credit-related laws. Be willing to periodically travel to customer sites and other MIQ offices. Have considerable experience with customer negotiations. Excel and Word high level a must, good English written and spoken. Driving license and car for travel. Live within reasonable travel of Hemel Hempstead.

NOTE: This description is not intended to establish a total definition of the job, only an outline of the duties involved.

All information is treated in confidence and will not be imparted to a third party without the individual’s approval and the data held on the computer is in accordance with the Data Protection Act.


Customer Service & Administration Apprentice

Admin

You will be working within our Customer Service and Administration departments and will play an integral part in helping to support the business as a whole; by ensuring internal and external customer expectations are met.

Key functions;

• Ensure customer service workload is prioritised and order changes are communicated to the warehouse promptly

• Full training on in-house computer system including communication internal and external

• Ensure quality and quantity of work is always high

• Liaise with the customer on system related issues

• Always maintain a high standard of housekeeping

• Perform checks on quarantined orders to determine whether authorised to pick & ship

 

Desirable skills:

• Effective communicator with excellent interpersonal skills

• Customer focused

• Articulate and confident

• Professional approach to problem solving

• Good time management

• Ability to multi-task and work to tight deadlines

• High level of PC literacy

• Team Player and approachable

• Good level of attention to detail

 

NOTE: This description is not intended to establish a total definition of the job, only an outline of the duties involved.

All information is treated in confidence and will not be imparted to a third party without the individual’s approval and the data held on the computer is in accordance with the Data Protection Act.


Level 2 Business Admin Apprenticeship

Customs

Job Specification

Your role will include:

• Provide general support to the CFSP/Compliance team and gaining experience with many duties
• Undertake basic spreadsheet work to support CFSP/Compliance team
• Answering the phone
• Ensure the photocopiers are maintained within the office
• Support with scanning various documents to ensure information is available when required
• Always assume ownership for maintaining a “tidy office” ensuring a professional image
Desired skills

• Basic knowledge of Excel
• Strong numeracy skills
• Good attention to detail and high level of accuracy Personal qualities
• Team player
• Willing to learn
• Hardworking

NOTE: This description is not intended to establish a total definition of the job, only an outline of the duties involved.

All information is treated in confidence and will not be imparted to a third party without the individual’s approval and the data held on the computer is in accordance with the Data Protection Act.


Level 2 Business Admin Apprenticeship

UK Dispatch

Job Specification

Your role will include:

• Use clients internal system (training will be given)
• Confirming and Dispatching picks on internal system
• Booking dispatches onto TNT
• Updating spreadsheets
• Assume ownership for maintaining a “tidy office” ensuring a professional image at all times
• Answering the phone
• Providing general support to the UK Dispatch team and at times helping other departments
• This role will involve undertaking training and at times working in the warehouse

Desired skills:
• Basic knowledge of Excel
• Strong numeracy skills
• Good attention to detail and high level of accuracy
• Good communication skills

Personal qualities:
• Team player
• Willing to learn
• Hardworking
• Reliable

 

NOTE: This description is not intended to establish a total definition of the job, only an outline of the duties involved.

All information is treated in confidence and will not be imparted to a third party without the individual’s approval and the data held on the computer is in accordance with the Data Protection Act.


Night Shift Team Leader

Warehouse

Job Specification

Key Functions

• Promote a positive and proactive approach to Health and Safety via risk assessments and regular reviews, ensuring all team members comply with policies and requirements.
• Effective management of resources to achieve contractual SLAs and KPIs
• Carry out timed-studies to review and amend KPIs accordingly
• Ensuring all site and company policies are followed at all times.
• Communicate with internal and external customers on any issues that may cause detrimental impact to the SLAs/ workload/ customer
• Support individuals with development plans and personal objectives
• Proactively promote cost saving opportunities

 

Experience and skills for an individual we want in our team
• Someone with a ‘can do’ attitude for personal and team motivation
• Goes that extra mile for both internal and external customers
• Pays attention (the small things matter)
• Can independently manage a team with 1-50 people
• Strong communication skills (clear and concise) combined with logical problem solving skills (likes a challenge)
• Experience in a customer focused environment
• Excellent planning and organisational skills.
• First Aider
• Flexibility

 

NOTE: This description is not intended to establish a total definition of the job, only an outline of the duties involved.

All information is treated in confidence and will not be imparted to a third party without the individual’s approval and the data held on the computer is in accordance with the Data Protection Act.


Stock/Returns Team Leader

Stock/Returns

Job Specification

The returns/stock department is responsible for receiving deliveries of stock returns and recalls into the building. Checking all stock received from stores and putting back in locations ready for picking and ensuring standards are kept high whilst still working towards KPI’s.

The main duties are as follows:

• Ensure Smooth Running of day to day jobs in warehouse
• Making sure all work is completed to agreed deadlines
• Managing Staff – Make sure all MIQ policies are being followed
• Ensure H&S policies are always followed
• Working with the team problem solving and thinking of new ways to improve department
• Lead team to ensure daily KPI targets are met
• Liaise with Stock/Returns Coordinator to inform of any issues throughout the day
• The role will require some overtime

Experience and skills

• Effective communicator with excellent interpersonal skills
• Customer focused
• Excellent planning and organisational skills
• Ability to work within a team or using own initiative
• Previous Team Leader Experience essential

 

NOTE: This description is not intended to establish a total definition of the job, only an outline of the duties involved.

All information is treated in confidence and will not be imparted to a third party without the individual’s approval and the data held on the computer is in accordance with the Data Protection Act.